Overview
We offer a 100% Satisfaction Guarantee on services. If for any reason you are unsatisfied with your services please reach out to our Customer Service team using the Customer Service Portal or by emailing us at customerservice@workfromhomeusa.biz with your name and Order ID along with your request. We will help make things right or offer you a full refund. Please keep in mind that in order to receive a refund, your request must be received within 30 days of your order. After 30 days, you will no longer be eligible for a refund. However if you are receiving Website Design services, you will have 30 days after the finalization and publication of your website in order to request a refund of a signup fee.
Once your refund request is received, we will send you an email to notify you that we have received your request. We will also notify you of the approval or rejection of your refund usually within 24-48 hours.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, usually within 7 business days depending on your financial institution.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at customerservice@workfromhomeusa.biz.